Sr Sales Manager, Mid-Market - UK & Ireland (Remote)
Customer.io · Sales · Lead · 3d ago
$145k
per year
Open to candidates living in United Kingdom, Ireland.
Direct from the employer's own careers page
Who can apply
Read straight from the listing, so you know before you spend time on it.
Open to candidates living in United Kingdom, Ireland.
“This role is only open to candidates based in the United Kingdom or Ireland.”
The role leads reps across the UK and Ireland within Customer.io's EMEA organization.
- Async-first
- The listing doesn't promise async-first working.
- Contractor / B2B
- No mention of hiring international contractors or invoicing.
- Global stipend
- Provides remote work and wellness stipends alongside a professional development budget.
- Annual retreat
- No company-paid get-togethers mentioned.
Read from the listing automatically. Always confirm the details with the company before you accept an offer.
About the role
As a Senior Sales Manager, Mid-Market for UK & Ireland, you will be a frontline sales leader translating go-to-market strategy into consistent execution. You will be responsible for ramping and leading a team of 6–8 Account Executives, coaching them to meet or exceed quota, inspecting pipeline using frameworks like MEDDICC, and partnering cross-functionally with Sales Ops, Marketing, and Solutions Architecture.
What you'll do
- Lead, coach, and develop a team of 6–8 Account Executives to consistently hit quota and progress in their careers.
- Conduct weekly pipeline and forecast reviews, maintaining disciplined CRM hygiene and predictability.
- Reinforce structured, rep-owned outbound pipeline generation and use activity and conversion data to refine motions.
- Support reps through complex mid-market deal execution, pricing, stakeholder alignment, and procurement.
- Collaborate cross-functionally with Sales Ops, Marketing, and Solutions Architects to unblock deals and improve execution.
What you bring
- 7–10 years of sales experience, including 3–5+ years managing quota-carrying reps in SaaS or marketing technology.
- Must be based in the United Kingdom or Ireland.
- Proven track record leading mid-market or high-velocity sales teams and developing outbound motions.
- Strong pipeline inspection, forecasting rigor, and proficiency with frameworks like MEDDICC.
- Clear, direct communication style and comfort operating in a fast-paced, growth-stage environment.
About Customer.io
Customer.io powers automated, data-driven communication for over 10,000 companies, enabling them to send billions of personalized emails, SMS, in-app messages, and push notifications.
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