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Pre-Production Coordinator (Residential Roofing)

Offshore Launch · Operations · Mid · 1mo ago

✓

Open to any country, as long as your working hours sit between UTC-8 and UTC-7.

Requires full-time availability during U.S. Pacific Time business hours.

English requiredTimezone overlapOperationsServiceTitanQuality AssuranceCustomer Service

Direct from the employer's own careers page

Who can apply

Read straight from the listing, so you know before you spend time on it.

Any country

Open to any country, as long as your working hours sit between UTC-8 and UTC-7.

“Ability to work full time during U.S. Pacific Time business hours.”

Works full time during U.S. Pacific Time business hours with client and global agency colleagues.

Async-first
The listing doesn't promise async-first working.
Contractor / B2B
Hired as an employee of staffing agency Offshore Launch and assigned to a long-term US client.
Global stipend
No home office or equipment budget mentioned.
Annual retreat
No company-paid get-togethers mentioned.

Read from the listing automatically. Always confirm the details with the company before you accept an offer.

About the role

In this role, you will review signed residential jobs to verify scope, pricing, documentation, checklists, and photos before releasing them to the production queue. You will also manage operational administration including customer financing document collection, change order reconciliation in ServiceTitan, permit application preparation, and manufacturer warranty submissions.

What you'll do

  • Review and approve every residential job signed by sales, confirming scope, pricing, checklists, and photos before releasing to production
  • Return incomplete or inaccurate jobs back to sales reps for correction and track them through resolution
  • Facilitate customer financing by uploading documents to lender portals and tracking status until funded
  • Reconcile change orders in ServiceTitan against completed work and contracts
  • Prepare and submit permit applications via iPermit and track status through approval
  • Submit manufacturer roof warranty applications and file completed documentation

What you bring

  • Strong written and verbal English communication skills
  • Exceptional attention to detail and a disciplined, checklist-driven approach to work
  • Confidence to hold colleagues accountable and return incomplete work for correction
  • Ability to manage a high volume of jobs at various workflow stages simultaneously
  • Ability to work full time during U.S. Pacific Time business hours

About Offshore Launch

Offshore Launch is a staffing agency that connects small business owners with global remote talent, providing ongoing support, HR infrastructure, and benefits.

View Offshore Launch profile & open roles →

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