Project & Service Team Member
Support Tech LLC · Operations · Mid · 5d ago
Anyone, anywhere in the world can apply.
Applies on the original listing · via Himalayas
Who can apply
Read straight from the listing, so you know before you spend time on it.
Anyone, anywhere in the world can apply.
“Global Reach: We are open to the best talent worldwide, regardless of your region.”
- Async-first
- The listing doesn't promise async-first working.
- Contractor / B2B
- No mention of hiring international contractors or invoicing.
- Global stipend
- No home office or equipment budget mentioned.
- Annual retreat
- No company-paid get-togethers mentioned.
Read from the listing automatically. Always confirm the details with the company before you accept an offer.
About the role
As a Project & Service Admin, you will manage timelines, deliverables, and service tickets for low-voltage IT installations such as data cabling, CCTV, and access control. You will oversee daily operations in Zoho Desk and Zoho Projects, bridge communication between clients and on-site technicians, document hardware inventories and project notes, and handle incoming client communications via Dialpad.
What you'll do
- Manage timelines and deliverables for low-voltage installations including data cabling, CCTV, and access control
- Oversee daily ticket workflows in Zoho Desk and long-term project deployments in Zoho Projects
- Act as the primary communications bridge between clients and field technicians
- Maintain detailed documentation for project notes, hardware inventories, and close-out reports
- Handle inbound client inquiries via Dialpad while balancing collaborative goals and independent tasks
What you bring
- 2–5 years of project coordination or service administration experience, ideally in IT or low-voltage industries
- Familiarity with Ubiquiti networking, access control systems, IP cameras, and structured cabling
- Prior hands-on experience using Zoho Desk and Zoho Projects preferred
- Exceptional written and verbal English communication skills
- A dedicated workspace with high-speed internet, dual monitors, and an Intel i7 or equivalent PC
About Support Tech LLC
Support Tech LLC provides technical project coordination and support services for low-voltage and IT infrastructure deployments.
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