Open to candidates across Asia.
Applies on the original listing · via We Work Remotely
Who can apply
Read straight from the listing, so you know before you spend time on it.
Open to candidates across Asia.
“Asia Only”
Works remotely aligned with New Zealand business hours.
- Async-first
- The listing doesn't promise async-first working.
- Contractor / B2B
- No mention of hiring international contractors or invoicing.
- Global stipend
- No home office or equipment budget mentioned.
- Annual retreat
- No company-paid get-togethers mentioned.
Read from the listing automatically. Always confirm the details with the company before you accept an offer.
About the role
As an E-commerce & Operations Coordinator, you will support the day-to-day operations of a growing nutritional supplements and wellness brand across New Zealand and Australia. Working closely with the Head of Operations, you will manage e-commerce customer experience, coordinate brand creators, oversee wholesale accounts, track inventory, and assist with production scheduling and supplier logistics.
What you'll do
- Manage customer enquiries, online order processing, tracking, returns, subscriptions, and courier resolutions
- Coordinate influencer and UGC creator outreach, campaign timelines, product gifting, and social media communications
- Process wholesale and retail orders, confirmations, and invoicing using Unleashed while managing retailer onboarding
- Liaise with manufacturers, suppliers, and 3PL partners across New Zealand and Australia to monitor stock levels, purchase orders, and shipments
- Support new product development workflows, maintain operational trackers and SOPs, and provide administrative support to the Head of Operations
What you bring
- 3+ years of experience in operations coordination, e-commerce operations, or supply chain
- Hands-on experience with Shopify, including order management, customer service, and e-commerce reporting
- Background in wholesale/B2B operations, order processing, invoicing, and retailer coordination
- Solid knowledge of inventory management, purchase orders, supplier coordination, and warehouse fulfilment
- Familiarity with inventory management or ERP systems, particularly Unleashed, is an advantage
About D2B
The client is a New Zealand-based wellness brand specialising in science-led nutritional supplements and health products across New Zealand and Australia.
View D2B profile & open roles →