Director, Revenue Operations (Fundraising)
GiveDirectly · Operations · Lead · 1mo ago
Anyone, anywhere in the world can apply.
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Who can apply
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Anyone, anywhere in the world can apply.
“Our team spans 20+ countries and 69 languages.”
Our team spans 20+ countries and 69 languages.
- Async-first
- The listing doesn't promise async-first working.
- Contractor / B2B
- No mention of hiring international contractors or invoicing.
- Global stipend
- No home office or equipment budget mentioned.
- Annual retreat
- No company-paid get-togethers mentioned.
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About the role
The Director/Senior Director of Revenue Operations owns the data, systems, and processes that enable GiveDirectly's fundraising streams—Partnerships, Philanthropy, Individual Giving, and Special Projects—to scale predictably toward transferring $10B by 2035. You will build pipeline infrastructure, KPI reporting, and operational rhythms while interfacing with Finance, Compliance, Grants Management, and People teams. The role also functions as a chief-of-staff to the VP of Partnerships on strategic priorities, change management, and internal communications, with potential to lead a team of 3–5 across tech, data, donor experience, and knowledge management.
What you'll do
- Build and maintain strategic data and systems architecture for fundraising, including pipeline tracking, forecasting, and Salesforce reporting.
- Define, standardize, and monitor fundraising KPIs aligned to board reporting and long-term strategic targets.
- Design and establish operational cadences such as pipeline reviews, quarterly business reviews, and reporting workflows.
- Oversee revenue reconciliation, recognition, pledge tracking, restricted-fund coding, and audit handoffs alongside Finance.
- Drive capacity and workforce planning for the fundraising team in close partnership with the VP of Partnerships.
- Hire, manage, and coach a growing team of 3–5 covering fundraising data, tech, donor experience, and knowledge management.
What you bring
- Extensive experience leading revenue operations, business operations, or strategic pipeline and KPI infrastructure.
- Demonstrated ability in data and systems architecture, including CRM platforms like Salesforce.
- Strong track record managing cross-functional initiatives across finance, compliance, and leadership teams.
- Experience driving organizational change management and acting as a high-level strategic partner to executive leadership.
About GiveDirectly
GiveDirectly is a global nonprofit that delivers cash directly to people living in poverty and crisis, having transferred over $1B to more than 2 million recipients across 15 countries. Operating with an analytical, transparent, and non-hierarchical culture, the organization aims to make direct unconditional cash transfers the benchmark for international aid.
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