Business Continuity Management Lead
Mercury · Operations · Lead · 23d ago
$163k – $204k
per year
Open to candidates living in Canada, United States.
Direct from the employer's own careers page
Who can apply
Read straight from the listing, so you know before you spend time on it.
Open to candidates living in Canada, United States.
“San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States”
- Async-first
- The listing doesn't promise async-first working.
- Contractor / B2B
- No mention of hiring international contractors or invoicing.
- Global stipend
- No home office or equipment budget mentioned.
- Annual retreat
- No company-paid get-togethers mentioned.
Read from the listing automatically. Always confirm the details with the company before you accept an offer.
About the role
As the Business Continuity Management (BCM) Lead within Mercury's Risk team, you will build and direct an enterprise-wide continuity program with direct visibility to the CRO and senior leadership. You will establish continuity standards, conduct business impact analyses, set recovery objectives, coordinate disaster recovery with Engineering, and facilitate crisis simulations to ensure critical services remain resilient under disruptions.
What you'll do
- Develop and implement Mercury's enterprise BCM framework, governance, policies, and operating model aligned to bank-launch readiness.
- Partner with business owners to conduct business impact analyses and map dependencies across people, processes, technology, and vendors.
- Establish RTOs and RPOs with technology and business owners, identifying and challenging recovery gaps.
- Design and execute a risk-based exercise program including tabletop simulations and end-to-end recovery tests.
- Coordinate enterprise continuity with incident response, crisis management, and engineering disaster recovery teams.
- Hire, mentor, and lead a growing team of BCM analysts as the continuity program matures.
What you bring
- 10+ years of experience in business continuity management, operational resilience, or disaster recovery in fintech, financial services, or regulated environments.
- Demonstrated track record building or materially scaling an enterprise BCM program from the ground up.
- Strong technical fluency to collaborate with Engineering on cloud infrastructure, system dependencies, and technology disaster recovery.
- Working knowledge of third-party risk management and critical vendor contingency assessments.
- Prior people management experience leading business continuity analysts.
About Mercury
Mercury is a fintech company providing modern banking and financial software solutions to ambitious companies.
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