Technical Account Management (TAM) Leader
Supabase · Support · Lead · 19d ago
Anyone, anywhere in the world can apply.
Applies on the original listing · via Jobicy
Who can apply
Read straight from the listing, so you know before you spend time on it.
Anyone, anywhere in the world can apply.
- Async-first
- The listing doesn't promise async-first working.
- Contractor / B2B
- No mention of hiring international contractors or invoicing.
- Global stipend
- No home office or equipment budget mentioned.
- Annual retreat
- No company-paid get-togethers mentioned.
Read from the listing automatically. Always confirm the details with the company before you accept an offer.
About the role
The TAM Leader owns the health, direction, and performance of the Technical Account Management organization at Supabase. Acting as both player and coach, this role oversees coverage across approximately $33M+ in ARR, mentors individual TAMs, resolves critical escalations, and collaborates cross-functionally with Engineering, Product, Sales, and Support to ensure customer retention and proactive technical success.
What you'll do
- Hire, onboard, and coach individual TAMs through 1:1s, development plans, and repeatable playbooks.
- Manage and rebalance account coverage models across named accounts and strategic partner tiers.
- Serve as the senior escalation contact during high-impact technical incidents and align engineering and support fixes.
- Audit technical account plans, deployment architectures, environment reviews, and QBR quality across the portfolio.
- Represent the aggregated voice of enterprise customers to product and engineering leadership.
What you bring
- Proven experience leading or mentoring technical account management or customer engineering teams.
- Strong technical foundation in database systems, architecture, and developer platforms (Postgres knowledge preferred).
- Experience managing portfolio health, escalations, and coverage models for high-value enterprise accounts.
- Demonstrated ability to partner effectively across engineering, product, sales, and support functions.
About Supabase
Supabase is the open-source Postgres development platform providing developers with database, authentication, storage, edge functions, and realtime capabilities.
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