IT & Security Support Analyst
OpenZeppelin · Support · Junior · 4d ago
Anyone, anywhere in the world can apply.
Direct from the employer's own careers page
Who can apply
Read straight from the listing, so you know before you spend time on it.
Anyone, anywhere in the world can apply.
“Enjoy the flexibility of fully remote work 🌎”
Fully remote distributed team.
- Async-first
- The listing doesn't promise async-first working.
- Contractor / B2B
- No mention of hiring international contractors or invoicing.
- Global stipend
- Provides up to $500 for home office equipment and a monthly co-working space stipend.
- Annual retreat
- Hosts company gatherings around the world.
Read from the listing automatically. Always confirm the details with the company before you accept an offer.
About the role
As an IT & Security Support Analyst at OpenZeppelin, you will safeguard infrastructure, assist in managing endpoint security tools like Jamf or Intune, and support security policies and compliance frameworks such as SOC 2 and ISO 27001. You will also handle day-to-day IT operations, including provisioning accounts, setting up workstations, maintaining asset inventories, and providing hands-on technical support to a fully distributed, remote team.
What you'll do
- Manage endpoint security tools, MDM solutions, and assist with internal security audits and compliance documentation.
- Monitor system access, enforce security controls, and participate in incident response activities.
- Handle employee onboarding and offboarding, workstation setup, and account provisioning.
- Provide technical and security troubleshooting support for fully remote team members.
- Maintain IT asset inventories, document configurations, and assist with basic scripting and automations.
What you bring
- 1-3 years of experience in IT or security-related roles such as help desk, IT support, or sysadmin.
- Basic knowledge of cloud platforms (AWS, Google Workspace) and endpoint security tools.
- Basic knowledge of security and configuration controls for modern AI tools.
- Understanding of security best practices and an eagerness to learn frameworks like SOC 2 and ISO 27001.
- Strong problem-solving skills and the ability to thrive in a remote-first team.
About OpenZeppelin
Founded in 2015, OpenZeppelin provides security standards and audits for onchain finance, securing top crypto protocols and enterprise digital asset initiatives.
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