Integrations Support Engineer [Remote | EMEA]
MoneyHash · Support · 1mo ago
Open to candidates across EMEA.
Applies on the original listing · via Himalayas
Who can apply
Read straight from the listing, so you know before you spend time on it.
Open to candidates across EMEA.
“Where we work: Remote-first across EMEA time zones, with an annual in-person retreat to bring the team together.”
Remote-first across EMEA time zones.
- Async-first
- The listing doesn't promise async-first working.
- Contractor / B2B
- No mention of hiring international contractors or invoicing.
- Global stipend
- Provides a tech allowance, equipment financing program, professional development, and wellness stipends.
- Annual retreat
- Holds an annual in-person retreat to bring the team together.
Read from the listing automatically. Always confirm the details with the company before you accept an offer.
About the role
As an Integrations Support Engineer, you will own the pipeline of incoming payment provider and payment method connection requests across MENA and beyond. You will not write code, but you will read extensively through API documentation, JSON payloads, and webhook specifications to determine supported capabilities, operations, and nuances. Your role bridges requests from sales and merchants to clear, actionable specifications, backlog sequencing, and testing coordination to ensure smooth go-lives.
What you'll do
- Own the intake for all new payment provider connections, method additions, and capability extensions.
- Scope requirements at the method level by reviewing API documentation for integration types, currencies, schemes, operations, tokenization, 3DS, and webhooks.
- Identify provider limitations, required account feature flags, and sandbox constraints before engineering begins.
- Write concise build briefs, engineering stories with QA checklists, and error-code mapping tables for internal and external developers.
- Brief, unblock, and manage external developers to ensure deliveries strictly match specifications.
- Manage the integrations backlog for a dedicated squad, sequencing work and coordinating testing and launch data.
What you bring
- Hands-on experience scoping or delivering payment provider integrations from PSP API documentation.
- Ability to read API documentation, JSON payloads, and webhook specifications accurately without writing code.
- Clear, concise technical writing skills capable of condensing extensive documentation into tight build briefs.
- Strong grasp of payment concepts such as authorization, capture, purchase, void, refund, tokenization, and recurring billing.
- Experience managing external contractors or vendors and holding them to technical specifications.
- Strong organization skills to balance multiple connection requests and workflows simultaneously.
About MoneyHash
MoneyHash is an API-based payment infrastructure company building unified revenue cycle connections across emerging markets. They enable merchants to connect once to access dozens of payment providers, methods, and orchestration tools.
View MoneyHash profile & open roles →