Developer Engagement Team (Contract)
Roblox · Support · 24d ago
$42k – $52k
per year
Anyone, anywhere in the world can apply.
Direct from the employer's own careers page
Who can apply
Read straight from the listing, so you know before you spend time on it.
Anyone, anywhere in the world can apply.
“Anywhere in the World”
- Async-first
- The listing doesn't promise async-first working.
- Contractor / B2B
- The role is explicitly designated as a contract position.
- Global stipend
- No home office or equipment budget mentioned.
- Annual retreat
- No company-paid get-togethers mentioned.
Read from the listing automatically. Always confirm the details with the company before you accept an offer.
About the role
As a contractor on the Developer Engagement Team, you will act as a key liaison between Roblox and its developer community. You will resolve creator day-to-day escalations and emergencies, manage communication between staff and creators, and maintain detailed interaction documentation while working a dedicated 40-hour weekly schedule from Saturday to Wednesday.
What you'll do
- Assist in resolving creator day-to-day escalations and emergencies.
- Manage communication between Roblox staff and creators.
- Maintain detailed records of customer interactions and transactions with accurate documentation and timely follow-up.
- Dedicate 40 hours per week with a working schedule from Saturday to Wednesday plus on-call availability throughout the week.
What you bring
- Strong verbal and written communication skills, patience, and a positive attitude.
- Proven time management and critical thinking abilities.
- In-depth understanding of Roblox and the Roblox community.
- Solid knowledge of technical aspects of Roblox Studio.
- Experience developing on Roblox and/or other creation platforms.
About Roblox
Roblox is an immersive 3D digital platform where tens of millions of people explore, create, play, and connect daily. The company empowers a global community of developers and creators to build shared virtual experiences.
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