Site Reliability Engineer
Supabase · Engineering · Senior · 29d ago
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Direct from the employer's own careers page
Who can apply
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Anyone, anywhere in the world can apply.
“Remote, Global”
Over 400 team members across 60+ countries working globally and asynchronously.
- Async-first
- Supabase operates asynchronously and trusts employees to manage their own schedules.
- Contractor / B2B
- No mention of hiring international contractors or invoicing.
- Global stipend
- Offers a global co-working/WeWork allowance, a home office tech budget, and an annual education allowance.
- Annual retreat
- Gathers the entire company once a year in a new city for a week-long off-site.
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About the role
Embedded within Service Operations, your primary objective is to make every engineering team more reliable by establishing practices, frameworks, and feedback loops rather than simply managing infrastructure. You will work across the organization defining error budgets, conducting operational readiness reviews, analyzing systemic failure patterns, and driving automation to eliminate operational toil in a fast-paced, asynchronous environment.
What you'll do
- Partner with service teams to define customer-focused SLIs and SLOs, establishing error budget policies that drive engineering decisions.
- Own and evolve the Operational Readiness Review (ORR) process across observability, alerting, runbooks, capacity, and resilience.
- Strengthen the incident-to-improvement pipeline by connecting postmortems to operational readiness gaps and addressing repeat failure patterns.
- Act as the reliability expert for architecture reviews, failure mode analysis, dependency mapping, and resilience design.
- Identify and quantify operational toil across the organization, building and advocating for automation to eliminate it.
- Help teams establish sustainable on-call practices, runbook coverage, alert quality, and reduced notification noise.
What you bring
- 7+ years of experience in SRE, production engineering, or reliability-focused roles shaping practices across engineering teams.
- Software engineering mindset with the ability to write code and build tooling, not just configure existing software.
- Hands-on experience defining and operationalizing SLOs/SLIs and impactful error budget policies at scale.
- Deep background in incident response, postmortem facilitation, and turning incident learnings into systemic fixes.
- Experience working with large-scale multi-tenant systems and cloud infrastructure (AWS preferred, along with IaC like Pulumi or Terraform).
- Strong async communication skills with experience influencing without authority across globally distributed teams.
About Supabase
Supabase is an open-source Postgres development platform providing a complete backend solution including Database, Auth, Storage, Edge Functions, and Vector Search. The company is born-remote with around 400 team members spread across more than 60 countries.
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