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Payment Operations Specialist

Utopia · Finance · Mid · 1mo ago

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Open to any country, as long as your working hours sit between UTC-6 and UTC-3.

English requiredTimezone overlapPayment OperationsReconciliationFinancial ReportingAML / KYC

Applies on the original listing · via Remote OK

Who can apply

Read straight from the listing, so you know before you spend time on it.

Any country

Open to any country, as long as your working hours sit between UTC-6 and UTC-3.

“Remote first environment and collaboration in LATAM time zone”

A global team representing 30+ nationalities collaborating during LATAM working hours.

Async-first
The listing doesn't promise async-first working.
Contractor / B2B
No mention of hiring international contractors or invoicing.
Global stipend
No home office or equipment budget mentioned.
Annual retreat
No company-paid get-togethers mentioned.

Read from the listing automatically. Always confirm the details with the company before you accept an offer.

About the role

As a Payment Operations Specialist, you will support the day-to-day execution of payment workflows, reconciliation processes, and financial reporting across Utopia's properties. Working closely with finance teams and external banking providers, you will ensure funds move accurately and on time while maintaining strict compliance with AML and KYC standards.

What you'll do

  • Execute domestic and international payment transactions and verify details and authorizations
  • Identify, investigate, and resolve payment failures, chargebacks, and discrepancies
  • Prepare daily cash position reports, payment summaries, and operations dashboards
  • Document workflows, flag inefficiencies, and suggest automation opportunities
  • Ensure transactions adhere to AML, KYC, and internal control policies

What you bring

  • Degree in Finance, Accounting, Economics, or Business
  • 2-3 years of experience in a similar payment operations or finance role
  • Hands-on experience with payment processing and bank reconciliation
  • Comfortable meeting tight deadlines in a high-volume work environment
  • Demonstrated attention to detail in reconciliation, auditing, or data entry
  • Fluency in English

About Utopia

Utopia is an ultra-luxury hospitality and lifestyle brand creating an international ecosystem of private villa retreats and bespoke experiences.

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