Operations Director, Payments
Sporty Group · Operations · Lead · 26d ago
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Who can apply
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Anyone, anywhere in the world can apply.
“Global - Remote”
Team members work remotely across different geographies with core hours of 10am to 3pm in their local time zone.
- Async-first
- The listing doesn't promise async-first working.
- Contractor / B2B
- No mention of hiring international contractors or invoicing.
- Global stipend
- The company provides top of the line equipment to team members.
- Annual retreat
- Sporty organizes annual company retreats for internal networking opportunities.
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About the role
As the Director of Payment Operations at Sporty Group, you will own payment operations strategies and provide leadership across the organization's products used by millions of daily global users. You will collaborate with cross-functional teams including product and engineering to drive payment optimizations, manage KPIs such as acceptance rates and conversion, oversee fraud and risk operations, and recruit and lead a distributed team of payment specialists.
What you'll do
- Define, own, and manage core payment operations and KPIs including acceptance rates, performance, conversion, compliance, and cost.
- Oversee fraud prevention and risk management strategies, policies, and investigations to safeguard company assets.
- Recruit, train, lead, and motivate a team of payment specialists across different global geographies.
- Act as the primary point of contact with payment network partners to resolve ongoing production issues.
- Collaborate with product and engineering teams to solve local challenges and enhance customer experience.
- Monitor industry trends, regulations, and payment landscapes to establish compliant operational policies.
What you bring
- Fluency in written and spoken English.
- Bachelor’s or Master’s degree in Finance or a related field.
- Advanced knowledge of global payment systems, region-specific rules, and regulations.
- Proven experience in fraud, risk, KYC, investigation, and risk management.
- Expert experience building, managing, and leading payment operations teams.
- Strong analytical and decision-making skills using data to drive operational improvements.
About Sporty Group
Sporty Group is a consumer internet and sports media company operating a high-growth ecosystem used by millions of daily active global users.
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