Senior HR Compliance & Escalations Specialist – EMEA
Remote People · Operations · Senior · Today
Open to candidates across EMEA.
Direct from the employer's own careers page
Who can apply
Read straight from the listing, so you know before you spend time on it.
Open to candidates across EMEA.
“Remote - EMEA”
- Async-first
- The listing explicitly highlights an asynchronous working environment.
- Contractor / B2B
- No mention of hiring international contractors or invoicing.
- Global stipend
- Hardware and necessary tools are provided to all new joiners.
- Annual retreat
- No company-paid get-togethers mentioned.
Read from the listing automatically. Always confirm the details with the company before you accept an offer.
About the role
Remote People is seeking a Senior HR Compliance & Escalations Specialist to join their EMEA Support team. This hands-on HR Operations role focuses on solving complex employment challenges across the region—especially in Spain, France, and Germany—rather than just routing tickets. You will assess risk, provide actionable guidance on employee lifecycle matters, de-escalate sensitive situations, and improve standard operating procedures across the department.
What you'll do
- Act as the senior escalation point for complex employee and client HR queries across EMEA, driving them through to compliant resolution.
- Provide practical guidance on employment compliance, contracts, leave, benefits, payroll issues, and offboarding.
- Apply working knowledge of employment practices across key EMEA countries, particularly Spain, France, and Germany.
- Lead sensitive conversations with clients and employees via phone or video to de-escalate concerns.
- Identify recurring issues and develop practical SOPs, knowledge-base documentation, and workflow improvements.
- Coach and support junior team members on compliance principles and case ownership.
What you bring
- 5+ years of progressive HR Operations, Employee Relations, EOR/PEO, or employment-compliance experience in EMEA.
- Strong hands-on knowledge of employee lifecycle processes and compliance, ideally covering Spain, France, and Germany.
- Proven track record of independently resolving complex escalations across payroll, contracts, and terminations.
- Experience working in a ticket-based HR support environment managing queues and SLAs.
- Excellent written and spoken English proficiency.
- Familiarity with HRIS and case-management tools such as Zendesk, ServiceNow, Jira, or Workday.
About Remote People
Remote People is a technology company building workforce management and payroll infrastructure to empower borderless teams globally.
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